Shipping Policy

Thank you for shopping with RockHollow Outfitters. We are committed to providing reliable shipping and quality service for every order.

Order Processing

Orders are typically processed within 1–5 business days after payment is received. Processing times may vary during holidays, promotions, or periods of high order volume.

Customers will receive a confirmation email once their order has shipped.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on:

• Order size and weight
• Shipping destination
• Selected shipping method

Estimated delivery times may vary depending on carrier delays, weather conditions, or seasonal demand.

Domestic Shipping

RockHollow Outfitters currently ships within the United States. Orders are shipped using trusted carriers such as USPS, UPS, or FedEx depending on the package and destination.

International Shipping

International shipping availability may vary. Customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

RockHollow Outfitters is not responsible for delays caused by customs processing.

Tracking Information

Once your order ships, tracking information will be sent to the email address provided during checkout.

Please allow up to 24–48 hours for tracking updates to appear.

Lost or Delayed Packages

RockHollow Outfitters is not responsible for shipping delays caused by carriers, weather, or incorrect shipping information entered by the customer.

If a package appears lost, please contact the shipping carrier first. You may also contact us for additional assistance.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

Orders shipped to incorrectly entered addresses may be delayed or returned. Additional shipping charges may apply for reshipment.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery with photos of:

• The package
• Shipping label
• Damaged item(s)

We will work to resolve the issue as quickly as possible.

Contact Information

For shipping questions or support, please contact:

RockHollow Outfitters
Maine, USA
Website: RockHollowOutfitters.com